Business Operations Support Specialist

Marilyn
Jerome

I help small business owners organize their backend and keep their business moving, systems, operations, and the quiet work that makes everything else possible.

Marilyn Jerome, B.O.S.S & Co

The work has
always been there.

I have spent my career being the person behind the scenes, the one executives trust to get things handled. Different industries. Different titles. The work remains the same.

I work with small business owners and founders who are moving fast and need someone behind the scenes keeping it together. Operations, systems, and structure, the parts of the business nobody sees but everybody feels when they are missing.


Services

What I do

I step into the backend of your business and handle the work that keeps things running, so you can focus on what you actually built this for.

01

Operations Support

Day-to-day execution, vendor coordination, process building, and the systems that keep your business organized and moving forward.

02

Executive Assistance

Calendar management, communications, client onboarding, and administrative support for founders who need someone they can trust with the details.

03

Business Systems

CRM setup, Notion workspace builds, SOP creation, and the infrastructure that makes a one-person or small-team business run like it should.

Templates built
from real work.

For freelancers and admin professionals who want to show up organized from day one.

View All Templates

From the
beginning.

"I am still early in this. I'm not writing from the other side of some success story. I'm writing from inside the beginning of one."

, Why I Left My 9-5 to Work for Myself

I write about freelancing, business operations, and the honest experience of building something for yourself, not from the other side, but from inside it.

No advice columns. No success stories wrapped in a bow. Just the actual work, the actual learning, and what it looks like in real time.

Read on Medium

Follow on LinkedIn

Let's talk
about your business.

If your business is moving faster than your systems, that is where I come in. Reach out and let's figure out what support actually looks like for you.

marilyn@boss-and-co.com

Operations Support

For founders and small business owners who need someone to handle the backend, systems, coordination, and day-to-day execution. Available upon inquiry.

Digital Templates

Notion templates built from real work, for freelancers and admin professionals who want a clean, organized starting point. Available on Gumroad.

Availability

Tuesday through Friday, 10 AM to 6 PM EST. Response within one business day.